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Delaware Home Solicitation Act

The Delaware Home Solicitation Sales Act was enacted to protect the citizens of Delaware from high-pressure door-to-door sales tactics, ambiguous or misleading contracts, and poor quality merchandise.

Door-to-door sales that are covered by the Delaware Act include sales, leases or rentals of consumer goods or services with a purchase price of $25 or more.

  1. A door-to-door salesperson must give a buyer a fully completed receipt or copy of any contract when it is signed.
  2. The contract or receipt must be in the same language, e.g., Spanish, as that principally used in the oral sales presentation.
  3. The contract or receipt must show the date of the transaction and contain the name and address of the seller.
  4. The contract or receipt must inform the buyer of the right to cancel the transaction any time prior to midnight on the third business day after the date of the transaction.
  5. The seller must provide the buyer with a completed form in duplicate captioned "Notice of Cancellation" that the buyer can return if the buyer wants to cancel the transaction within the three day period.
  6. The seller must complete both copies of the Notice of Cancellation by entering the name of the seller, the address of the seller's place of business, the date of the transaction and the date, not earlier than the third business day following the date of the transaction, by which the buyer may give the Notice of Cancellation.
  7. The contract or receipt may not contain a waiver of the right to cancel.
  8. The seller must inform each buyer orally, at the time the buyer signs the contract or purchases the goods or services, of the buyer's right to cancel.
  9. The seller is prohibited from misrepresenting the buyer's right to cancel.
  10. The seller must honor any valid Notice of Cancellation by a buyer and within 10 business days refund all payments made under the contract of sale.